Privacy Policy
Effective Date: May 21, 2026
1. Introduction
Bellum K9 / Jack Oms K9 Training ("we," "us," or "our") operates this website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including text message (SMS/MMS) communications. Please read this policy carefully. By using our website or providing your information, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number (including mobile number), mailing address, and payment information when you book a consultation, make a purchase, or contact us.
- Pet Information: Your dog's name, breed, age, and behavioral concerns relevant to training.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data collected automatically when you browse our website.
- Communication Data: Records of correspondence if you contact us via phone, text, email, or our website forms.
3. How We Use Your Information
We use the information we collect to:
- Process bookings, consultations, and payments
- Communicate with you about appointments, training plans, and service updates
- Send text messages related to scheduling, reminders, and support
- Improve our website and services
- Comply with legal obligations
4. Mobile Phone Number Privacy
We do not sell, rent, share, or otherwise disclose your mobile phone number to third parties or affiliates for marketing or promotional purposes.
Your mobile number is used solely for the purposes you have consented to, such as appointment reminders, service communications, and responding to your inquiries. We will never share your mobile phone number with outside parties for their own marketing use.
5. Text Messaging (SMS/MMS) Disclosures
By providing your mobile phone number and opting in to text message communications, you agree to receive SMS/MMS messages from Bellum K9 / Jack Oms K9 Training. These messages may include appointment confirmations, scheduling reminders, training updates, and responses to your inquiries.
Message Frequency: Message frequency varies based on your interactions with us. You may receive up to 10 messages per month depending on appointment activity, though most clients receive fewer. You can expect messages related to appointment scheduling, reminders, and follow-ups.
Message and data rates may apply. Your carrier's standard messaging and data rates will apply to any text messages you send to or receive from us. Please consult your wireless plan or contact your carrier for details about your messaging plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also contact us at (409) 270-4500 to opt out.
Help: For help with text messaging, reply HELP to any message or contact us at (409) 270-4500.
6. Third-Party Services
We use third-party services such as Stripe for payment processing. These services have their own privacy policies governing how they handle your information. We do not control and are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of text message communications at any time
To exercise any of these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
See also: Terms of Service